Hot Tubs, Saunas, & Swim Spas of Alcoe Showroom in Lubbock West Texas for
REVIEWS & SHOWROOM
HIGHEST 5-STAR reviewed Showroom of
Hot Tubs, Saunas, & Swim Spas in
Lubbock West Texas ( Google Reviews & Yelp )
" What a fantastic group of people at Alcoe! Everyone was so helpful, took the time to answer - and made sure they answered all my questions. The crew that did the install was on-time , courteous, and left the site clean and ready for the next steps. Top Notch ! "
Pat Lox
Swim Spas 5-Stars Google Review
Eastern New Mexico 2023
" 5 out of a bazillion stars (if I could give this) to the years we have dealt with Brad and Steve at Alcoe! We have had a swimspa/hot tub combo from them for years, the amazing and smooth process of purchase and installation, to the follow up service of our cover got totaled during a hail storm, to the fabulous chemicals made just for them (including the aromatherapy for spa line). They are top notch, bar none, for recommendations that fit your lifestyle and your long term goals, don't go with one of these fly by night companies, please, please, please, go with Alcoe...You Won't Regret It! "
Tim H.
Swim Spas 5-Stars Yelp Review
Midland Texas 2025
" Outstanding customer service. I thank you Steven & Brad for the education, courtesy and professionalism over the years. Ken has been a great service technician, quickly diagnosing and repairing all issues. 5 Stars ! "
Juan Garcia
Hot Tubs 5-Stars Google Review
West Texas 2025
Live Oak Tree planted
in 1993 with a diameter of
3.5" & is currently 35."
"...Wow!"
Bushes at base of Solarium
Sunroom are Evergreen
Euonymus Bushes
Lavender Purple Colored
Mums for Autumn. "A
Special Thank You to
Cristian Rodriguez for
planting & tending the
Chrysanthemums!" 😊
Steven Lee (photo with Info HotSpots)
Alcoe Showroom
Lubbock West Texas September 2025
" This team is one of a kind . Steven and Brad make the whole process so easy. They are extremely professional, knowledgeable, and flexible. I also highly recommend using their team for concrete and electrical needs as well. Additionally, Brad's team walks you through how to care for your spa on site - priceless!
As far as the product is concerned, we couldn't be more impressed with the Optima Series 880. No chlorine is used so it leaves you with soft skin and no smell that requires you to have to go straight to the shower. Even without the chlorine our water is clear and clean. The steps and cover are amazing quality.
We feel part of the Alcoe family now!
Kyhl M "
Lindsey M.
Hot Tubs 5-Stars Yelp Review
West Texas 2021
Tree is Live Oak
transplanted from East
Texas 1993.
Ornamental Boxwood
Evergreen-Shaped-
Round.
Lavender Purple Mums.
My Favorite Flowers of
the Year.
Steven Lee (photo with Info HotSpots)
Alcoe Showroom
Lubbock West Texas September 2025
" All the wonderefull people at Alcoe used their years of years of experience and expertise to make the process of purchasing and installing our hot tub pleasurable and informative! We look forward to years of continued service! "
Lillian Arzaghi
Hot Tubs 5-Stars Google Review
Lubbock Texas 2025
" If you are considering a hot tub, use Alcoe. Brad and his team are excellent communicators and deliver excellent service. From the point of the sale to the install, it was very professional. These guys know what they are doing and do it very well. Ken did the install and was very knowledgeable of the product and very friendly on top of that. Stay away from brand X and use Alcoe . Excellent products and excellent service. The transaction and installation was seamless. "
Terry A.
Hot Tubs 5-Stars Yelp Review
Midland Texas 2019
" We have purchased three spa’s from Alcoe over many years and we have always had excellent service. Brad and Steven have always been very helpful in finding us the perfect spa. Service is very important to us and Alcoe has a First Class Service Team. "
Paula B. Ham
Hot Tubs 5-Stars Google Review
Denver City Texas 2025
" It is always a pleasure working with Steven ! He has such a drive and passion for what he does, so the customer experience is out of this world ! "
Rene P.
Hot Tubs 5-Stars Yelp Review
Chandler Arizona 2018
" Great customer service! "
Nike Hall
Hot Tubs 5-Stars Google Review
West Texas 2025
" We want to thank the folks at Alcoe for making our spa purchase it such a pleasant experience. They were so informative and helpful in making our decision. They actually listened to our questions gave gave us honest answers. We never felt pressured in any way. The delivery process was excellent and they showed us everything we need too know to operate and maintain our spa. We have had it for 4 days now and I am officially a prune. We can't seem to get out of it. The best thing is it has helped my wife and I feel so much better and sleep all night. I can't begin to commend these guys enough and highly recommend giving them your business. "
Larry M.
Hot Tubs 5-Stars Yelp Review
Humble Texas 2020
"We couldn’t be happier with the way everyone at Alcoe treated us! From the moment we walked in Steve, Brad and Gracie May treated us like family. They helped us pick the perfect hot tub for our needs as well.
"When it came to the electrical and installation team, that same family feel continued. They gave their input as asked and we picked the right spot on our patio for it to sit. I received an in depth walk through on how everything worked and how to maintain it. They even wrote on the bottles how and when to use it, super helpful!!
"If you’re looking for an amazing product that will hold up over time that’s coupled with an even more amazing support team, I definitely
10/10 recommend! "
Carrie B
Hot Tubs 5-Stars Google Review
Permian Basin 2025
" Great experience with staff and installation of our new spa. Thanks Alcoe of Lubbock! "
Brian A.
Hot Tubs 5-Stars Yelp Review
Lorenzo Texas 2019
" Excellent customer service is a rarity these days and truly stands out when you experience it. We visited the store in Lubbock a couple months ago just gathering info, but not ready to commit. Steve and Brad communicated well, walked us through the process with no pressure and helped us when we were ready to purchase. Set up and maintenance explanation was smooth and user friendly on delivery day. Thanks for the excellent experience! "
Stacey Turner
Hot Tubs 5-Stars Google Review
Eastern New Mexico 2024
"We loved working with Steve, Brad, and the whole family. It was the best experience from start to finish. They were able to get us the spa we wanted and had it delivered sooner than expected . The installation was done perfectly! We looked around at others before we bought and we highly recommend Alcoe! "
Mike M.
Hot Tubs 5-Stars Yelp Review
Lubbock Texas 2020
" It is a pleasure to write a five-star review for Alcoe. We were looking to purchase a swim spa. We decided to check out Alcoe because of the fact that the family-owned business has been around since 1959...We knew when we left that if we purchased a swim spa that it would be from Alcoe...
"The fact that this business has been family owned since l959 told us that it must be a quality business...The team arrived on the day of installation and moved like a well-oiled machine . They knew exactly what to do, when to do it, and how to do it...
"... The swim spa-oh my-what a treasure!
...There is something special about this business. It is nice to be able to trust a local business owned by quality local people and who employ quality employees. As far as we are concerned, Alcoe is the only place you should shop for hot tubs, swim spas, and any of their other products. "
Sandy Bridges
Swim Spas 5-Stars Google Review
Lubbock Texas 2024
"We Wish there were six stars for this awesome company. Steven (one of the owners) gave us an in-depth education on spas with no pressure to buy or sign anything. He even gave us the keys to the warehouse to look at in stock models. Ken and Brenden delivered and installed our spa the day we ask for it. They were quick, thorough and very professional. Brad (Steven's brother and other owner) came out to check and help out with the installation. Both Steven and Brad kept in touch with us before, during and after the the experience. You can't go wrong with this family owned business. "
Linda C.
Hot Tubs 5-Stars Yelp Review
Bowie Texas 2018
" When we went looking for a spa, we chose to go by Alcoe because of their long experience selling and servicing spas in the area. We were not disappointed. Brad was extremely helpful in finding a spa that worked for us. There was no pressure to do anything but what we wanted, too.
" When we were ready for delivery, communication was excellent and installation was done well. The staff is knowledgeable and friendly.
" I have no doubt that when we need help or service, Alcoe will be there. Excellent experience and we are enjoying our spa. "
Paul Chevalier
Hot Tubs 5-Stars Google Review
West Texas 2024
